{"id":433,"date":"2015-02-06T09:16:15","date_gmt":"2015-02-06T01:16:15","guid":{"rendered":"http:\/\/homestaylegolandjohorbahru.com\/blog\/?page_id=433"},"modified":"2025-07-18T07:24:25","modified_gmt":"2025-07-17T23:24:25","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/homestaylegolandjohorbahru.com\/blog\/terms-and-conditions\/","title":{"rendered":"Our Terms"},"content":{"rendered":"<h1>TERM AND CONDITION, RULES OF DILLENIA HOMESTAY<\/h1>\n<p><a href=\"#anchor\">Klik Utk Bahasa Melayu<\/a><br \/>\n<span style=\"color: #ff0000;\"><strong>Note :\u00a0\u00a0\u00a0<\/strong><\/span>\u00a0\u00a0\u00a0 By paying the Security Deposit\u00a0 in cash or through the online banking, you, the\u00a0 guest,\u00a0 are deemed to have read, understood,\u00a0 agreed and be bound to the terms and conditions below.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>Attention :<\/strong><\/span> \u00a0We are under no obligation to secure homestay for you if no Security Deposit is paid. Homestay is only guaranteed and reserved for you upon sucessful payment and receival of money in our account. No walk in.<\/p>\n<h2>Responsible Person<\/h2>\n<p>Responsible Person\/Person in charge bears the responsibility .<\/p>\n<h2>Limits\/Capacity<\/h2>\n<p>Each room 2 persons only, maximum 15 persons(Not more than -8 Adults +7 children) in the house, 3 cars (2 car inside\/under the porch, 3rd car infront of the stay door gate &#8211; other car no parking infront of the neighbours door gate or house lot)<\/p>\n<h2>Please Be Considerate to neighbours<\/h2>\n<p>Do not Disturb the Neighbours WITH LOUD NOISE especially at night. Please be considerate, all the neighbours are family with small childrens\/babies. Kindly control your voice if you intend to have a chat\u00a0 with your fellow homestay\/housemate in or outside.<\/p>\n<h2>Please respect\u00a0 each other religion \/ culture<\/h2>\n<p>Please be reminded that neighbours\u00a0 are multi-religion family hence we hope and kindly ask our dear guest to be mutually respect to others religion. Neigbours commonly aware that guest staying at Dillenia Homestay are muslim. Commonly they are respectfull to muslim do and donts.<\/p>\n<h2>No non-halal food, drugs or alcoholic drinks<\/h2>\n<p>Please kindly do not bring or consume non-halal food inside the homestay .No consuming of alcoholic drink, no consuming of prohibited drugs under the Malaysian Law and Regulation. Any traces of drugs etc will be reported to the police or relevant authorities.<\/p>\n<h2>No Holding of Event within the House Compound<\/h2>\n<p>-Please do not hold party or any social gathering. It is strictly prohibited, please be reminded\u00a0 that this is a residential neighbourhood and not an entertainment outlet\/center<\/p>\n<h2>Handling of household item<\/h2>\n<p>Please handle all the electrical appliance and furniture including toilets equipment with care, any malfunction\/broken due to guest negligence Deposit will be Deducted. Guest are are advise to consult\/contact Manager\/owner of the Dillenia Homestay in case you need help on how to operate certain electrical appliances<br \/>\nPlease return each of the furniture and household item\u00a0 to its original position as per located before you move it.<\/p>\n<h2>Deposit will be Deducted<\/h2>\n<p>Deposit will be deducted if any malfunction\/broken household due to guest negligence . Please be reminded that cost of replacement and the labour\u00a0 will be charged.<br \/>\nFull rate or total payment that is made at the time of check-in will not be refunded. This include\u00a0 in the event of guest cancel the remaining\u00a0 day(s) of stay or check out early than the check out day\/date as stated in the invoice. Example: guest paid total rate for 7 days, on the 3rd day staying at the homestay, guest decided to check out.\u00a0 Hence, management will not refunded the rate\u00a0 for the rest of the days cancelled . Only the security deposit will be refunded subject to the<\/p>\n<h2>Deposit will be Deducted clause above.<\/h2>\n<p>For cancellation made by guest prior to check in date, within 14 days of check in date, no deposit will be refunded.<\/p>\n<h2>Refund \/ Return of Security Deposit<\/h2>\n<p>Refunded via Online Banking on the check out day ( Before 12.00 midnight. Terms and Conditions apply )<\/p>\n<h2>No Pets Allowed<\/h2>\n<p>All kind of pets are not allowed in the homestay( including the porch area ) including cats, birds, dogs etc<\/p>\n<h2>Kitchen<\/h2>\n<p>Electronic\/ Induction cooker is not meant to handle heavy cooking, or menu which contain lot of liquid ,gravy such as curry etc. Please use the stainless steel pot or frying pan provided. Induction cooker won\u2019t work with other metal cooking utensil such as aluminium, copper etc.<\/p>\n<h2>No Daily Housekeeping<\/h2>\n<p>Dillenia Homestay does not provide house keeping such as room\/house cleaning\u00a0 during the stays ,so please keep the cleanliness at all time during the stay period.\u00a0 Please empty the waste inside the garbage\/dust bins whenever full and dispose off properly. Move the full garbage bag to the garbage bin and also\u00a0 receptacle box \u2013 left side with small hinged door, right side just beside the door gate.<br \/>\nI hereby understand the above rules and agree with the conditions imposed by the management.<\/p>\n<h2>Check in &amp; Check Out Time<\/h2>\n<p>Check in is at 3.00p.m &amp; Check Out is at\u00a0 12.00 Noon . Please get ready for self check out. ( Guide will be given on check out day )<\/p>\n<h2><strong>Self Check-in is Possible<\/strong><\/h2>\n<p>In the event that owner is unable to attend at the check in time, please be ready for self check-in where you may enter the homestay with procedures outline on the check in day.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">TERMA DAN SYARAT<\/span><\/h2>\n<p><a name=\"anchor\"><\/a><\/p>\n<p><strong>Tuan-puan Tetamu Kami Yang Dihormati Yang Dihormati ; Sila Baca Peraturan , dengan membuat pembayaran Deposit Amanah samada melalui perbankan online ataupun secara tunai dengan ini anda telah bersetuju dengan peraturan di bawah dan tertakluk kepada peraturan di bawah ;<\/strong><\/p>\n<p><strong><em>Perhatian :\u00a0 Pihak kami tidak terikat untuk menyediakan homestay sekiranya tiada Deposit Amanah yang dibayar.\u00a0 Tempahan hanya sah (confirm) setelah bayaran Deposit Amanah diterima\u00a0 di dalam akaun kami. <\/em><br \/>\n<\/strong><\/p>\n<h2><em>\u00a0<\/em><strong>Orang yang Bertanggungjawab<\/strong><\/h2>\n<p>Sila kemukakan MyKad atau Kad Pengenalan Diri\/Passport semasa daftar masuk(check-in). Orang yang Bertanggungjawab \/ Penama pada pendaftaran bertanggungjawab di atas apa-apa yang berlaku semasa tempoh\/waktu tinggal di homestay<\/p>\n<h2><strong>Had \/ Kapasiti<\/strong><\/h2>\n<p>Setiap bilik 2 orang sahaja , 15 orang maksimum( 8 Dewasa+7 Kanak-kanak sahaja) di dalam rumah, 3 kereta maksimum (2 kereta di dalam \/ di bawah anjung, kereta ke-3 di hadapan pintu pagar &#8211; tidak dibenarkan meletak kereta di hadapan-kawasan rumah jiran kerana akan menimbulkan kemarahan\/perbalahan dengan jiran.<\/p>\n<h2><strong>Sila bertimbang rasa kepada jiran-jiran<\/strong><\/h2>\n<p>Jangan ganggu jiran DENGAN BUNYI KUAT terutama pada waktu malam. Sila bertimbang rasa , semua jiran-jiran adalah keluarga dengan anak-anak kecil \/ bayi. Sila kawal suara anda jika anda berniat untuk berbual dengan rakan-rakan di homestay di dalam atau di luar.<\/p>\n<h2>Pihak Pengurusan Homestay &amp; Jiran Bekerjasama Dgn Jab. Agama Islam Dlm Hal Pencegahan Maksiat Dll<\/h2>\n<p>Aktiviti maksiat adalah dilarang. Pasangan bukan muhrim juga dilarang menyewa homestay ini.<\/p>\n<h2><strong>Sila Hormati Agama \/ budaya Jiran-jiran<\/strong><\/h2>\n<p>Sila diingatkan bahawa jiran adalah keluarga berbilang agama dan oleh itu kami berharap berharap anda saling menghormati agama orang lain. Jirannya biasanya sedar bahawa tetamu yang menginap di Dillenia Homestay adalah Muslim. Muslim berlainan kaum\/bangsa juga mempunyai budaya yang berbeza.<\/p>\n<h2><strong>Tiada makanan yang tidak halal ,termasuk minuman beralkohol\/memabukkan dan dadah<\/strong><\/h2>\n<p>Jangan bawa atau memakan makanan yang tidak halal di dalam homestay. Jangan mengambil minuman beralkohol, atau menyalahgunakan dadah yang dilarang di bawah Undang-Undang dan Peraturan Malaysia. Apa-apa bukti penyalahgunaan dadah akan dilaporkan kepada polis atau pihak berkuasa yang berkaitan .<\/p>\n<h2><strong>Jangan Menganjurkan Acara \/ Parti dalam halaman homestay<\/strong><\/h2>\n<p>&#8211; Jangan adakan mana-mana perhimpunan sosial \/ keraian \/party. Ia adalah dilarang , sila diingatkan bahawa ini adalah satu kejiranan kediaman dan bukan pusat hiburan<\/p>\n<h2><strong>Pengendalian Peralatan Isi Rumah \/ Pulangan Deposit Ditahan<\/strong><\/h2>\n<p>Sila kendalikan semua peralatan elektrik dan perabot termasuk peralatan tandas dengan baik dan berhati-hati, apa-apa kerosakan \/ pecah akibat kecuaian tetamu, Deposit akan Dipotong atau ditahan hinggalah taksiran dibuat , dan akan dipotong sebelum dipulangkan baki deposit melalui akaun bank tetamu.<\/p>\n<p>Tetamu adalah dinasihatkan untuk Berhubung Dengan Pengurus \/ Pemilik Dillenia Homestay sekiranya anda memerlukan bantuan mengenai bagaimana untuk mengendalikan peralatan elektrik tertentu atau lain-lain kemusykilan.<\/p>\n<h2><strong>Deposit akan Dipotong<\/strong><\/h2>\n<p>Deposit akan ditolak jika ada kerosakan \/ pecah disebabkan kecuaian tetamu . Perlu diingatkan bahawa kos penggantian dan buruh (labour charge) akan dikenakan bayaran.<\/p>\n<p>Kadar penuh atau jumlah bayaran penuh yang dibuat pada masa mendaftar masuk tidak akan dibayar balik. Ini termasuk sekiranya berlaku tetamu membatalkan penginapan atau daftar keluar awal daripada\u00a0\u00a0 hari \/ tarikh seperti yang dinyatakan dalam invois. Contoh: tetamu bayar jumlah kadar selama 7 hari , pada hari ke-3 menginap, tetamu memutuskan untuk keluar (check-out). Justeru itu, pengurusan tidak akan bayar balik pada kadar untuk baki hari-hari dibatalkan. Hanya deposit yang akan dikembalikan tertakluk kepada para Deposit akan Dipotong di atas.<\/p>\n<h2><strong>Pembatalan yang dibuat oleh tetamu dalam tempoh 14 hari dari tarikh daftar masuk , tiada deposit akan dikembalikan .<\/strong><\/h2>\n<p>Dapur Elektronik \/ Dapur Induksi bukan bertujuan untuk mengendalikan\/memasak makanan berat, atau menu yang mengandungi banyak cecair, kuah seperti kari dan lain-lain. Sila gunakan periuk keluli tahan karat disediakan. Periuk aruhan tidak akan berfungsi dengan lain-lain alat memasak logam seperti aluminium , tembaga dan lain-lain.<\/p>\n<h2><strong>Pemulangan Deposit Amanah<\/strong><\/h2>\n<p>Dipulangkan secara Perbankan Online pada hari check-out.( Sebelum 12.00malam, tertakluk di bawah Terma dan Syarat )<\/p>\n<h2><strong>Tiada Khidmat Pembersihan Harian<\/strong><\/h2>\n<p>Dillenia Homestay tidak menyediakan khidmat seperti pembersihan bilik \/ rumah jadi sila pastikan kebersihan pada setiap masa dalam tempoh penginapan. Sila kosongkan sampah ke dalam kotak sampah setiap kali beg plastik sampah penuh dan dilupuskan dengan betul.<\/p>\n<h2><strong>Haiwan Peliharaan tidak Dibenarkan<\/strong><\/h2>\n<p>Haiwan peliharaan seperti kucing, burung dan sebagainya adalah tidak dibenarkan di dalam homestay termasuk di kawasan porch ( tempat letak kereta ) sepanjang masa tetamu menginap.<\/p>\n<h2><strong>Pembuangan Beg Sampah Yang Penuh<\/strong><\/h2>\n<p>Pindah beg sampah yang telah penuh ke dalam tong sampah atau ke dalam kotak sampah dengan pintu berengsel kecil , sebelah kanan bersebelahan pintu pagar. Sekiranya kedua-kedua tong sampah dan kotak sampah dengan pintu berengsel kecil telah penuh sila letakkan sahaja beg sampah yg diikat di dalam pagar.<\/p>\n<h2>Waktu, Kaedah Daftar Masuk dan Keluar ( Check in &amp; Check Out )<\/h2>\n<p>Check in 3.00 petang dan Check Out 12.00 Tengahari. Daftar Keluar ( check out ) adalah secara &#8220;self-check out &#8221; ( Daftar Keluar Layan Diri ). Panduan akan diberikan pada hari daftar keluar.<\/p>\n<h2><strong>Daftar Masuk Sendiri (Self Check-in)<br \/>\n<\/strong><\/h2>\n<p>Sila bersedia untuk daftar masuk sendiri ( Daftar Masuk Layan Diri ) sekiranya pemilik atau wakil pemilik tidak dapat hadir untuk proses daftar masuk . Langkah2 atau prosedur akan diberikan pada hari check in atau sebelum anda sampai.<\/p>\n<p>Saya dengan ini memahami syarat-syarat di atas dan bersetuju dengan syarat-syarat yang dikenakan oleh pihak pengurusan.<\/p>\n<pre style=\"text-align: center;\"><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/a-harga-rate\/\">Harga\/Rate<\/a> \u00a0|\u00a0 <a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/contact-us\/\">Contact\/Hubungi <\/a>\u00a0|\u00a0 <a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/homestay-location\/\">Lokasi\/Location<\/a>\u00a0 \n<a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/attractions\/\">Menarik\/Attractions<\/a> \u00a0|\u00a0 <a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/terms-and-conditions\/\">Terms\/Terma<\/a>\u00a0\u00a0 | <a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/public-transport\/\">Kenderaan\/Transportation\n<\/a><a style=\"color: #3366ff;\" href=\"http:\/\/homestaylegolandjohorbahru.com\/blog\/\">Muka Utama\/Home<\/a><\/span><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>TERM AND CONDITION, RULES OF DILLENIA HOMESTAY Klik Utk Bahasa Melayu Note :\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 By paying the Security Deposit\u00a0 in cash or through the online banking, you, the\u00a0 guest,\u00a0 are deemed to have read, understood,\u00a0 agreed and be bound to the terms and conditions below. Attention : \u00a0We are under no obligation to secure homestay for [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-433","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/pages\/433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/comments?post=433"}],"version-history":[{"count":31,"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/pages\/433\/revisions"}],"predecessor-version":[{"id":1792,"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/pages\/433\/revisions\/1792"}],"wp:attachment":[{"href":"https:\/\/homestaylegolandjohorbahru.com\/blog\/wp-json\/wp\/v2\/media?parent=433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}